Shipping policy

At ZAVUREL™, every order is handled with care and precision.
Our fulfillment partner carefully inspects, packs, and ships each product to ensure it arrives safely and beautifully — just as it left our hands.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been fulfilled, you’ll receive an email confirmation with tracking details.

Please note that during promotional periods or high-volume times, processing may take slightly longer — but we always strive to ship your order as quickly as possible.

Estimated Delivery Time

Estimated delivery times vary depending on the shipping method selected and destination. Standard shipping typically takes 5–12 business days worldwide, while expedited shipping may arrive sooner.
Delivery times may vary based on customs clearance, carrier processing, or local postal conditions.

Tracking Your Order

Once your order ships, a tracking number will be emailed to you.
Tracking updates may take 24–48 hours to appear after dispatch as the package is scanned through international facilities.

Shipping Origin

All orders are fulfilled and shipped directly from our partner warehouse in Yiwu, Zhejiang, China, ensuring premium packaging and fast delivery to our global customers.

Customs, Duties & Taxes

International orders may be subject to import duties, customs fees, or local taxes, which are determined by your country’s regulations.
These charges, if applicable, are the responsibility of the customer.
We cannot control or predict these costs, and they are not included in your checkout total.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us at hello@zavurel.com.
We’ll work with our fulfillment partner to locate or replace your order as quickly as possible.
Please allow up to 20 business days from dispatch before requesting an investigation for international shipments.

Wrong Address Disclaimer

Please double-check your shipping address during checkout.
ZAVUREL™ is not responsible for orders shipped to incorrectly entered addresses.
If an error occurs, contact us immediately — we’ll do our best to assist before the order ships.

Contact Us

For any questions regarding shipping, tracking, or delivery, please reach our support team at: hello@zavurel.com
We’re here to ensure every step of your ZAVUREL™ experience feels smooth and effortless.